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Western Union money transfer

Western Union Call Center – phone free of charge 0800 200 902

Exclusive Change Ltd. offers reliable and fast Western Union money transfer service at all its locations.

Western Union is a global leader in payment services with presence in more than 200 countries and territories and a network of more than 500 000 locations around the globe.

To send or receive money transfers with Western Union:

  • no bank account is needed, neither for the sender nor for the recipient
  • the sent amount is available for pickup in minutes (limitations of the specific branch location may apply)
  • money is paid out in cash
  • the payments are in local currency
  • only the sender pays fee for transferring money
  • the maximum send amount at EXC offices is 4.000 EUR
  • A government-issued photo identification document (ID) must be presented

Exclusive Change d.o.o. apart from sending cash to a physical person also offers services:

  • Quick Pay – sending money to a legal entity with which WU has an appropriate contract, and
  • Payment to an account opened by individual– D2B.

Western Union money transfer services are available at the EC offices from Monday to Sunday during opening hours.

Click here to find answers to frequently asked questions (FAQ).

Transaction fees:

Fee for the service of sending money to Croatia Fee for the service of sending money to the countries of the region:
(Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Serbia)
Fee for the service of sending money to the countries of the SEPA area* Fee for the service of sending money to other countries** Fee for the service of sending money to bank account (D2B service)
Sending amount in EUR Fee EUR Fee EUR Fee EUR Fee EUR Fee EUR
0,01 – 100,00  6,00 7,00 10,00 12,00 6,90
100,01 – 150,00 9,00 10,00 17,00 21,00 8,90
150,01 – 300,00 12,00 15,00 24,00 29,00 8,90
300,01 – 400,00 17,00 20,00 30,00 36,00 10,90
400,01 – 600,00 17,00 25,00 40,00 48,00 14,90
600,01 – 800,00 17,00 32,00 50,00 60,00 2.50%
800,01 – 1.000,00 27,00 38,00 60,00 72,00 2.50%
1.000,01 – 1.500,00 40,00 45,00 75,00 90,00 2.50%
1.500,01 – 2.000,00 40,00 55,00 90,00 110,00 2.50%
2.000,01 – 2.500,00 40,00 65,00 105,00 130,00 2.50%
2.500,01 – 3.000,00 40,00 75,00 120,00 150,00 2.50%
3.000,01 – 4.000,00 40,00 85,00 145,00 175,00 2.50%

* Countries of the SEPA area: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden

**Other countries: all other countries except the countries of the region and the countries of the SEPA area